Frequently Asked Questions
Everything you need to know about shopping with Store Horsemen.
What is the standard shipping timeframe?
We typically process and ship orders within 1-3 business days. Depending on your location, standard delivery usually takes between 5 to 7 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, Store Horsemen ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are my personal details and payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.